Christmas Closure

Wishing everyone a safe and happy festive season. May you find time to rest and enjoy with friends and family

Office Closure Dates

3:00pm Wednesday 24th December 2025

Office Re-Opens

9:00am Monday  5th January 2026

Staff Contact | Sophia Megaloudis | sophiam@randw.com.au 

Emergency Contacts for Urgent Repairs Only

Plumber
Ray | RMS Plumbing | 0466 872 152

Electrician
Charlie | ECB Electrical | 0402 246 543

Handyman
Chris | Flourish Services | 0404 074 259

Locksmith
Sam | IQ Locksmiths | 0452 475 625

What constitutes an emergency repair?

The law distinguishes emergency repairs as being:
• a burst water service or a serious water service leak

• a blocked or broken toilet

• a serious roof leak

• a gas leak

• a dangerous electrical fault

• flooding or serious flood damage

• serious storm or fire damage

• a failure or breakdown of the gas, electricity or water supply to the premises

• a failure or breakdown of the hot water service

• a failure or breakdown of the stove or oven

• a failure or breakdown of a heater or air-conditioner

• a fault or damage which makes the premises unsafe or insecure

What should you do if you are experiencing an emergency repair situation? 

1. Call your Property Manager
2. If they are unavailable, please contact our approved emergency tradespeople. 

Please note: if a tradesman does attend the property and the issue could have waited until the next working day, you may responsible for the full or part account charged by the tradesman.

Should you have a non-urgent repair for our attention please lodge your request via the normal channels.